I’m having problems with crashing, lagging, overheating, or loading Pocket Politics.

Sorry for any technical issues! First, please check if your issue/bug has already been reported by viewing our list of Known/Reported Issues & Bugs.

If your specific issue is not listed, or the information below does not help to address your issue; please contact support (kongregate.png) and they will look into it for you.

Please provide the following when reporting a gameplay issue:

  • Kongregate Username 
  • PlayFab ID (found under Game Settings)
  • Model of your device, & Operating System Version
  • Version of the game you have installed (found on loading screen,bottom-left corner)
  • Detailed description of the problem
  • Screenshots, or a Recording (if applicable)



If you’re having trouble playing/loading/downloading Pocket Politics on your mobile device, here are a few points to consider:

  • Make sure your device is up to date with the latest OS version available.

  • Try restarting the device, and making sure all background programs are fully closed (not just suspended) while playing.

  • Check that there is plenty of free space on your internal storage (at least 1GB) and that the game is not installed on a SD card.

  • If you are having trouble downloading the game or an update, make sure you have a solid connection to the internet; WiFi is generally recommended when installing/updating the app.


 If you’re having trouble loading the Web version of Animation Throwdown:

  • Check your browser plug-ins. Most Web games require flash. Check if Flash is enabled on your Chrome or Firefox browser, or up-to-date.
  •  Disable any ad-blocking software. (Optional but highly recommended as it can interfere with the game)

  • If loading issues persist after trying the above consider temporarily disabling all plug-ins and extensions.


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